CRM & ERP Systems
Bring customers, sales, quoting and operations together in one system, with a single view of every customer.
- Contact and account history
- Quotes, orders and invoicing
- Sales pipeline reporting
- Cyber Essentials certified
- 100% UK-hosted
- Building software since 2004
Bespoke Software Development Services
From CRM and stock control to asset tracking and customer portals, we design, build, host and support web-based business systems around the way you work. Unlimited users, no subscriptions, and one Cannock-based team from first conversation to ongoing support.
- Building software since 2004
- Cyber Essentials certified
- 100% UK-hosted
What is bespoke software development?
Bespoke software development means designing and building a system specifically for your business, rather than changing the way you work to fit an off-the-shelf package. It follows your processes, includes the features you need and leaves out the ones you don’t.
At e20 Solutions we have been building bespoke web-based software since 2004. Every system runs in a web browser, so your team can use it on any device, in the office, at home or on site, without installing anything. There are no per-user licences, so you can add as many users as you need as the business grows.
Whether you need a single database to replace your spreadsheets or a company-wide platform that connects sales, stock, production and accounts, we handle everything: discovery, design, development, testing, training, UK hosting and ongoing support.
- Designed around your processes
- Unlimited users, no subscriptions
- UK-hosted and Cyber Essentials certified
- Supported by the team who built it
Since 2004Bespoke software built in Cannock
Bespoke business systems we build
Each system is designed from scratch around your processes, and they can be combined into a single platform as your business grows.
Stock & Inventory Management
Know what you have, where it is and when to reorder, across every location from goods in to dispatch.
- Live stock by location
- Purchase orders and reorder alerts
- Goods in, picking and dispatch
Manufacturing Systems
Plan and track production from order to delivery, and see exactly where every job is on the shop floor.
- Works orders and scheduling
- Materials and stock usage
- Production reporting
Asset Tracking Systems
Keep track of tools, equipment and IT across every site: who has what, where it is and when it’s due for service.
- QR code and barcode scanning
- Check in and check out
- Service and inspection reminders
Time & Project Tracking
Record time against jobs and projects, track progress and see the true cost of every piece of work.
- Timesheets by job or client
- Project progress and budgets
- Billable hours reporting
Customer & Supplier Portals
Give customers and suppliers secure online access to orders, bookings and documents, so fewer calls and emails land with your team.
- Secure logins and permissions
- Orders, bookings and documents
- Branded to your business
Bespoke Database Systems
Replace scattered spreadsheets with one secure, central database and the reports you actually use.
- Multi-user access
- Search, filters and reporting
- Import from existing spreadsheets
ITAD Management System
Manage IT asset disposition from collection to completion, with every device tracked and a full audit trail.
- Collections and job tracking
- Data erasure records
- Audit and compliance reporting
Software development services
Already have a system? We can modernise it, take it over, connect it to your other tools or help you plan what comes next.
Legacy Software Modernisation
Old desktop applications and unsupported databases become harder and riskier to run every year. We rebuild them as secure, modern web-based software, keeping the processes your team relies on and moving your data across safely.
Software Rescue & Takeover
If your developer has disappeared or your system has been left half-finished, we can step in. We review the existing code, fix urgent problems and then support or rebuild the system, whichever makes more sense.
Integrations & APIs
Stop re-keying data between systems. We connect your software with the tools you already use, including Xero, Sage, Stripe, eBay and Microsoft 365, and build APIs so your systems share data automatically.
Software Consultancy
Not sure what you need yet? We help you map your processes, find where software will make the biggest difference and plan a system that fits your budget, before any development starts.
Not sure where to start?
Find the problem that sounds most like yours, and we’ll point you to the right solution.
Why choose bespoke software over off-the-shelf?
Off-the-shelf software is built for everyone, so it rarely fits anyone perfectly. A bespoke system is built for you.
Built for your workflow
Your system follows your processes, not the other way round, so there’s less training and fewer workarounds.
No subscriptions
Pay for the system you need, not a monthly licence that goes up every year.
Unlimited users
Add staff, branches and partners without paying more for every new login.
Secure and UK-hosted
Hosted in UK data centres, backed up every 4 hours and built by a Cyber Essentials certified team.
Access from anywhere
Web-based, so your team can work from the office, home or on site, on any device.
No third-party lock-in
No reliance on a software vendor’s price rises, roadmap or decision to discontinue a product.
Built on proven, secure web technology
Every system we build is a web application written in PHP, one of the most widely used languages on the web, and hosted on secure UK servers. There’s nothing to install, it works on any device, and it’s straightforward to support and extend for years to come.
- Works on desktop, tablet and mobile
- UK hosting with backups every 4 hours
- Built by a Cyber Essentials certified team
- Connects with the tools you already use
Integrations we’ve built
Your new system can share data with the software you already rely on, so nobody has to type the same thing twice.
- Xero
- Sage
- Stripe
- eBay
- Microsoft 365
- + any system with an API
How we deliver your project
The same clear, six-step process on every project, from first conversation to ongoing support.
- Step 1
Investigate
We learn how your business works and agree what the system needs to do.
- Step 2
Develop
We build in stages, so you see progress and can give feedback early.
- Step 3
Test
Every feature is tested thoroughly before it reaches your team.
- Step 4
Demo
We walk you through the system and fine-tune it with you.
- Step 5
Train
We train your team in person or online.
- Step 6
Support
We host, support and keep improving your system.
Recent projects
A few of the systems we’ve designed, built and supported for our clients.
Production & stock control system
Replaced spreadsheets and paper job sheets with one system for orders, stock, scheduling and reporting.
National asset tracking platform
Tracking tools and equipment across multiple sites, with servicing reminders and a full audit trail.
eLearning booking system rescue
Took over a booking system left with unresolved issues when the previous developer disappeared, and got bookings running smoothly again.
Bespoke software development FAQs
Common questions about the systems we build and how we work.
Still have a question?01543 624105
What’s the difference between bespoke and off-the-shelf software?
Off-the-shelf software is built for a broad market, so you usually have to adapt your processes to fit it and pay ongoing licence fees for every user. Bespoke software is built specifically for your business, so it matches how you work, includes only the features you need and has no per-user fees.
What types of business software do you build?
We build CRM and ERP systems, stock and inventory management, manufacturing systems, asset tracking, time and project tracking, customer and supplier portals, bespoke databases and ITAD management systems. If what you need isn’t on the list, we can still help.
How much does bespoke software development cost?
Every project is priced individually. The final price depends on the features, integrations and data migration involved, and every project is quoted in writing after a free discovery call.
Can bespoke software integrate with Xero, Sage or Microsoft 365?
Yes. We’ve built integrations with Xero, Sage, Stripe, eBay and Microsoft 365, and can connect to most other systems that offer an API.
Can you add to or improve our existing system?
Yes. We can review your current system, take over its support and add new features, or modernise it if it’s becoming difficult to maintain.
What technology do you use?
Our systems are web applications built in PHP and hosted on secure UK servers. They run in any modern web browser, so there’s nothing to install.
How do we get started?
Book a free discovery call. We’ll talk through how your business works and what you need, then follow up with a recommendation and a fixed, written quote.
Ready to build software around your business?
Book a free, no-obligation discovery call and we’ll show you what a bespoke system could do for your team.